Complaints Policy

At iFable AI, we value user feedback and are committed to addressing any concerns or complaints promptly and effectively. This Complaints Policy outlines the procedures for reporting and resolving issues related to our services.

Submitting a Complaint:

Users can submit complaints through our Discord, accessible via the “Contact Us” page on our website.

Complaints can also be sent via email to contact@ifable.ai.

Information Required:

A detailed description of the complaint.

Any supporting evidence or documentation.

Contact information for follow-up.

Acknowledgment:

Upon receipt of a complaint, we will acknowledge it within 24 hours.

Confidentiality:

All complaints and related information will be handled with strict confidentiality.

All reported complaints will be reviewed and resolved within 7 business days.

For any questions or concerns regarding this policy, please contact us at contact@ifable.ai.